
Equiguard is a rapidly growing warranty administration and extended service agreement third party administrator.
All of Equiguard business operations were performed on spreadsheets and disparate home grown applications. This situation worked well until their growth and larger more sophisticated customers began to demand higher quality reporting and greater efficiency and performance in the delivery of services.
How Clearview Helped
Clearview performed an evaluation of Equiguard’s business operations to determine how to correct the gaps in service, internal inefficiencies, and the increasingly higher cost of doing business. (Headcount, overtime, cost of sales, printing and remote communications)
Key Deliverables:
• Developed strategies for cost containment, avoidance and reduction
• Recommended the development of a custom solution focused around their core business processes, supplemented by niche specific off-the-shelf applications
This strategy led to a fully integrated solution (CRM, ERP & EIP), Clearview completed the entire development and implementation process within 18 months, on-time and within the budget.
Through the EIP component of our solution, Equiguard, is now able to make pertinent data available on-demand to their value chain via a subscription. This capability allowed Equiguard to create a new revenue capability, build additional value into their products and services, as well as sell to a wider customer base.
Who We Are
Bringing the vision, focus and urgency to make a difference.
Since 1995, we've been working with industry-leading clients to develop and implement meaningful technology programs that tie directly to business results. From our headquarters in Dallas, Texas, we've reached across the nation and the world to perform engagements throughout Europe and the Pacific Rim ...
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