LSG Sky Chefs

 

What they asked for:
LSG Skychefs Infrastructure Services and Data Center needed help in evaluation of their current outsourcing agreement. LSG Skychefs business had been experiencing tremendous growth and they wanted to review alternatives for future technology provisioning. LSG Skychefs needed an objective "eye" to analyze the agreements in place and make recommendations for improvement.

What we did for them:

  • Performed a study that offered LSG Skychefs an analysis of all options for the work being done and which led to a decision to insource.
  • Evaluated economic and service scenarios, positioning LSG Skychefs to better align business and technology requirements.
  • Analyzed the key cost drivers of Outsourcing Management for the overall project - hardware, software, telecommunications, resources, process and facilities.
  • Built and staffed a data center to support the transition from outsourcing to insourcing within a three-month period. a